History of total quality management - agreeOver the past years, the quality methodology has evolved from the apprentice relationship to the concept of total quality management TQM. Since the phrase came into being without definition, it reflected a piecemeal approach to total quality control in comparison to the engineering-defined approach. Many quality professionals took the quality concept far beyond meeting customer requirements to include the interests of the many stakeholders in the organization. As a result, many TQM efforts failed. Data indicate that these organizations have more to gain by reengineering their TQM processes than by focusing on improvement in other areas. To succeed, organizations need to prepare a series of vision statements that define the course or training they want the organization to take, then design the improvement process that will ultimately allow them to achieve their goals. The history of total quality management TQM began primarily as a term launched by the Naval Air systems management to quality improvement. This style was remarked as Japanese style. Toyota Company launched their inspection sections. An umbrella methodology is used for describing total quality management that prescribes:. history of total quality management
History of total quality management VideoEvolution of Total Quality Management by Dr Vincent H Wilson, VIT
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